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General Accounting Office (GAO)

The General Accounting Office (GAO) is responsible for establishing Statewide accounting policies and procedures, managing the Arizona Financial Information System (AFIS), administering the Statewide Payroll through the Human Resources Information Solution (HRIS), preparing the Statewide Financial Reports, and providing technical assistance and other management advisory services. GAO can be reached by visiting our website at, by address at 100 N. 15th Avenue, Suite 302, Phoenix, AZ 85007 (our front desk is open 9:00 a.m. to 4:00 p.m.), by phone at (602) 542-5601, or by fax at (602) 542-5749.

General Services Division (GSD)

The General Services Division (GSD) provides a variety of business operation, construction oversight, accounting and management services to agencies, boards, commissions and ADOA divisions.

The Division consists of the following sections:

Facilities Operations and Maintenance (FOAM) provides custodial, grounds, physical security, and repair and maintenance services to ADOA’s owned and/or managed facilities.

Construction Services (CS) oversees the design and construction of capital and non-capital projects.

Building and Planning Services (BPS) manages the ADOA Building System and private space leasing program.

Motor Pool maintains a fleet of vehicles for use by state agencies and operates the Alternative Fuel Depot.

Surplus Property Management Office (SPMO) is responsible for disposal and redistribution of personal property that is surplus to the State's needs. Surplus Property also manages the Federal Surplus Property Donation Program.

Mail Room oversees the collection and distribution of interagency mail, US Mail, FedEx and UPS for state agencies located in the Capitol Mall area and some agencies outside the Capitol Mall including Tucson

Accounting provides accounting, payroll and administrative services to ADOA divisions and also to small agencies, boards, commissions through the Central Services Bureau/State Boards Office.

Additionally, GSD is responsible for State Motor Vehicle Fleet Alternative Fuel and Clean Burning Fuel Coordinator function, providing administrative support to the Water Quality Appeals Board and posting public meeting notices in the State Capitol lobby.


Governor's Regulatory Review Council (GRRC)

For most agencies, the Council is the final step in the rulemaking process.  The Council is composed of seven members and is chaired by the Director of the Department of Administration or designee, who serves ex-officio. While tasked with several responsibilities, the Council has two primary functions. First, the Council is the final step in the rulemaking process for most state agencies. The Council reviews proposed rules, unless exempted from Council review by statute, to ensure that the proposed rules are necessary and to avoid duplication and adverse impact on the public. The Council assesses whether a rule is clear, concise, and understandable, legal, consistent with legislative intent, within the agency's statutory authority, and whether the benefits of a rule outweigh the cost. If a rule does not meet these criteria, the Council returns it to the agency for further consideration. Secondly, the Council is responsible for conducting five-year reviews. Arizona law requires an agency to review its rules every five years to determine whether the rules need to be amended or repealed. After doing this review, the agency is required to submit a report of its findings to the Council, which will approve the report or return it to the agency for additional work.

Grants and Federal Resources (GFR) 

The Office of Grants and Federal Resources (GFR) is a coordinating agency of the Arizona Department of Administration. Our mission is to maximize the benefits of federal funding received and increase the grants management capacity of the State of Arizona. GFR helps state agencies, local governments, and non-profit organizations find, win and manage grants. GFR strives to be the premier resource of training and technical assistance for the Arizona grants community. One of our primary goals is to simplify the grant pursuance process for grant opportunities offered by state agencies by allowing local governments and non-profits to search all current state opportunities on this site.

Human Resources Division (HRD) 

The Human Resources Division (HRD) manages the ADOA Personnel System which consists of approximately 37,000 state employees from approximately 100 state agencies, boards and commissions. HRD has three primary functions.

  • Maintains the infrastructure for personnel administration including the State’s payroll/personnel system (HRIS), the centralized job board (, the hiring system (Hiring Gateway), the State’s centralized employee’s self-service website (YES), the classification and compensation system, and the Personnel Rules and policies that govern personnel within the ADOA Personnel System.
  • Provides a number of services to state employees including a State Career Center and training through the Arizona Learning Center.
  • Supports state agencies by providing human resources services in the areas of employee relations, staffing and recruitment, job classification, employee compensation, employee development, recognition, workforce planning and analysis, and operational support.
  • Administers the health, life, dental, vision, and flex insurance programs for all eligible state employees and those state retirees who choose the Benefit Options Plan.
  • Maintains a state-wide wellness program offering numerous health enhancement and preventative services for all state employees (602-771-WELL). The division administers an Employee Assistance Program (EAP) on behalf of many of the state agencies, boards, and commissions (see wellness eap.html or 877-327-2362).

Arizona Strategic Enterprise Technology (ASET) Office

ASET is responsible for defining and executing the State-wide strategic IT plan in alignment with the Governor’s four cornerstones of reform.  ASET expands on the Governor’s reform agenda with the themes of reducing unnecessary expenditures, leveraging technology as a force-multiplier, and protecting the security and privacy information of our state’s citizens. The Strategic Transformation and Innovation office sets the technology, security, privacy, and communication strategies, policies, and procedures for the state of Arizona.  In addition, it is the body responsible for monitoring and overseeing high-risk technology projects across all state agencies.  Lastly, it manages several large, state-wide programs and initiatives such as e-Government, the Health Information Exchange, and Broadband.


Office of Employment and Population Statistics (EPS)

The Office of Employment and Population Statistics (EPS), is part of the Director's Office in the Arizona Department of Administration. EPS produces demographic, labor force, and economic information for Arizona.

The State Demographer's Office (SDO) develops the official population estimates and projections for the State of Arizona. The SDO collects and reviews data and conducts research to improve the accuracy of the demographic models used in population estimates and projections. The SDO works collaboratively with the U.S. Bureau of the Census to facilitate the use of demographic information in Arizona.

The Labor Statistics Office (LSO) works under guidelines of the U.S. Department of Labor's Bureau of Labor Statistics. The LSO collect and produce data and analyses for the Current Employment Statistics (CES), Local Area Unemployment Statistics (LAUS), Quarterly Census of Employment and Wages (QCEW) and the Occupational Employment Statistics (OES) programs as specified by contract with the Bureau of Labor Statistics. The data produced include current and historical employment, unemployment and labor force statistics.

The Economic Analysis Office (EAO) provides workforce related products and services under the auspices of the U.S. Department of Labor's Employment and Training Administration grants and specific functions relating to the Workforce Investment Act (WIA) and Unemployment Insurance (UI) funding. EAO supports the efforts of the workforce system, develops various economic analyses and produces and industry and occupational employment projections for Arizona.


Risk Management (RISK)

The State Risk Management Office provides statewide (including the three universities) management responsibilities for the following programs: Property, liability and workers’ compensation claims management, loss prevention, environmental remediation, excess insurance, risk financing, and occupational health. These services are provided through various Risk Management Sections. Contact information: 100 North 15th Ave 3rd Floor, Suite 301 Phoenix, AZ 85007 Phone: 602- 542-2182 Fax: 602-382-2364.

  • The Property and Liability Claims Section (602-542-1461) is responsible for the investigation and settlement of all insurance claims related to state property and liability issues. The section also manages and defends lawsuits against the state with the assistance of the Attorney General’s Office and recovers moneys from third parties responsible for loss or damage to state property.
  • The Workers’ Compensation Section (602-542-5215) is responsible for investigation and management of all workers’ compensation claims filed by State employees. The Workers’ Compensation Section manages the return to work and modified duty programs for the State and provides assistance to state employees in receiving quality medical care for injuries sustained on the job.
  • The Loss Prevention/ Insurance Section’s (602-542-2175) primary responsibility is to work with State agencies to reduce the frequency and cost of losses. Risk Management Loss Prevention Consultants provide advice and assistance in a variety of areas, including exposure analysis, environmental assessments and industrial hygiene concerns. The section also purchases insurance policies that provide excess coverage and provides agency assistance regarding insurance and indemnification issues.
  • The Financial Section (602-542-1819) provides budgets, forecasts, financial reports and pays all approved insurance claims.
  • The Administration Section (602-542-1492) provides personnel, payroll, benefits, and purchasing services to all sections of Risk Management.
  • The Occupational Health Services Section (602-542-2175) performs post-offer physical exams on persons entering jobs with a high risk of occupational illness or injury.

State Procurement Office (SPO)

The State Procurement Office (SPO) serves as the central procurement authority for the State of Arizona. In doing so, SPO focuses on providing procurement leadership, procurement delegation, policy development, technical assistance, and maximizing strategic sourcing opportunities.

The SPO conducts strategic sourcing for statewide non-programmatic specific contracts including: office supplies and equipment, temporary services, information technology equipment, software and telecommunication equipment and services. SPO also conducts specialized procurements for a large number of small agencies with limited procurement authority.

Additionally, SPO provides and supports a central e-procurement system (ProcureAZ) for state agencies and cooperative members (ie., counties, cities, schools) to use in conducting their procurements. ProcureAZ assists SPO in providing the required compliance and oversight of procurement in the State of Arizona.


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